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IT Desktop Support Technician - 4 x10 days

Our great client in Edgewood, MD has an opening for a 4 day x 10 hour IT Desktop Support Technician. This is a multi-year contract opening. The first 3 weeks would be M-f 8am-5pm training and then you would go to a day shift of Wed-Saturday 6am-4pm. If you are interested please apply with resume to Click Here to Email Your Resum?


Position Summary: Maintains and improves operational readiness of the Distribution Center by coordinating and performing technical support efforts, and performing onsite installation management.?


-Diagnoses systems outages to determine appropriate corrective actions.
-Performs preventative maintenance and repairs of equipment as appropriate.
-Coordinates support for systems issues not locally correctable.
-Limited supervision with occasional coaching and clearly established policies.
-Performs onsite systems installation and integration management as needed.
-Acts as a training resource for Gmail, Microsoft Office, and related applications.
-Performs Desktop PC support.
-Applies and adheres to appropriate technical security policies to ensure that the DC environment is secure.
-Applies and adheres to appropriate disaster recovery policies and procedures.
-This position requires the individual to be on-call for after hour support.
-Other required duties as assigned.


Preferred Qualifications:
Desktop support - 5 years minimum experience?
Support for Motorola RF Guns 9090, 9100, and 4090's - ability to setup and troubleshoot issues
Printer support - Xerox printers
Software support - Office, Google Mail,?
MHE - Intelligrated support -?
SQL Query knowledge a plus
Hardware support for desktops
Motivated, dedicated, willing to learn, good communication skills, able to follow directions?


This position is in a ECommerce facility, and you will be out on the floor fixing computers, and equipment. Communication takes place via a radio. Must be able to lift a minimum of 50 lb


EEO Employer


Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178
 




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